Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned

    06-Mar-2008
    8100147700

    Issue


    Cause and Solution

    The media is loaded with the wrong side facing upwards
    When using paper with one printable surface, make sure that the paper is loaded in the Rear Tray with the printable side facing up or in the Cassette with the printable side facing down. Printing on the wrong side may cause unclear prints or prints with reduced quality.
    Refer to the instruction manual supplied with the paper for detailed information on the printable side.

    Ink tank is empty
    See "An Error Message Is Displayed on the LCD" to identify the ink error, and then take the appropriate action depending on the error condition.

    Paper is not loaded in the appropriate
    Load any type of paper other than plain paper in the Rear Tray, and plain paper in the Cassette for printing. Make sure that the selected media type and paper source are correct.
    Loading Paper

    Print Head nozzles are clogged
    Perform any necessary maintenance operation.
    Printing the Nozzle Check Pattern
    Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

    Print Head Cleaning
    Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.

    Print Head Deep Cleaning
    If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.

    Print Head is misaligned
    If you did not align the Print Head after installation, straight lines may be printed misaligned. Make sure to align the Print Head after you install it.
    See "Automatic Print Head Alignment" and perform Automatic Print Head Alignment. If this does not solve the problem, see "Manual Print Head Alignment"and perform Manual Print Head Alignment.

    Inks have separated, resulting in poor or reduced print quality.
    Ink in one or more ink tanks has separated, resulting in uneven density.
    If the problem is not resolved after performing Print Head Cleaning twice, perform Print Head Deep Cleaning.
    Be sure that the automatic ink quality maintenance function has not been disabled.
    Enabling ink quality maintenance is recommended.
    Print Head Cleaning
    Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.

    Print Head Deep Cleaning
    If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.

    Performing Ink Quality Maintenance Manually
    The machine automatically stirs inks to achieve maximum printing results. Therefore, printing on a regular basis helps keep the inks in good condition.
    When the machine is not used for an extended period of time, the machine automatically stirs
    inks when the machine is turned on. If automatic ink quality maintenance is disabled, the inks may separate, resulting in uneven densities. Be sure to follow "Performing Ink Quality Maintenance Manually" before printing.