If <LOAD CORRECT PAPER> is displayed

    16-Dec-2011
    8200756100

    Issue


    The message <LOAD CORRECT PAPER> appears on the display and printing is interrupted.

    Cause and Solution


    When <LOAD CORRECT PAPER> appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in <PAPER SIZE> for <CASSETTE 1>, <CASSETTE 2> (optional), or <MP TRAY>. You need to load the correct size paper or change the paper size in <PAPER SIZE> for <CASSETTE 1>, <CASSETTE 2> (optional), or <MP TRAY>.

    NOTE
    For print jobs, you need to specify the paper size from your computer.



    Reloading the Paper
    1. Load the correct size paper as shown on the display, then press [OK] to resume the job.
      The machine re-starts printing.

    Changing the Paper Size Setting
    Follow the procedure below to change the paper size setting.


    For Copy Job


    1. Press [Stop/Reset].

    2. Press to select <YES>.



    3. Press [Paper Settings] repeatedly to select <CASSETTE 1>, <CASSETTE 2>, or <MP TRAY>, then press [OK].



      <CASSETTE 2> is displayed only if the optional paper cassette is attached.
      If you select <MP TRAY>, press or to select <ON>, then press [OK].



    4. Press or to select the size of the paper loaded into the machine, then press [OK].



    5. Press or to select the type of the paper loaded into the machine, then press [OK].



    6. Resume the copy job.


    For Fax Job


    1. Press [Paper Settings] repeatedly to select <CASSETTE 1>, <CASSETTE 2>, or <MP TRAY>, then press [OK].



      <CASSETTE 2> is displayed only if the optional paper cassette is attached.
      If you select <MP TRAY>, press or to select <ON>, then press [OK].



    2. Press or to select the size of the paper loaded into the machine, then press [OK].



    3. Press or to select the type of the paper loaded into the machine, then press [OK].



    4. Open and close the paper cassette that you set in Step 1 to resume the fax job.

    NOTE
    For the multi-purpose tray, skip this step.


    For Report/List Job


    1. Press [Job Cancel/Status Monitor] repeatedly to select <REPORT STATUS>, then press [OK].



    2. Press or to select the job to cancel, then press [OK].



    NOTE
    The displayed job varies depending on the job that you select.

    3. Press or to select <CANCEL>, then press [OK].



    4. Press to select <YES>.



    5. Press [Stop/Reset] to return to the standby mode.

    6. Press [Paper Settings] repeatedly to select <CASSETTE 1>, <CASSETTE 2>, or <MP TRAY>, then press [OK].



      <CASSETTE 2> is displayed only if the optional paper cassette is attached.
      If you select <MP TRAY>, or to select <ON>, then press [OK].



    7. Press or to select the size of the paper loaded into the machine, then press [OK].



    8. Press or to select the type of the paper loaded into the machine, then press [OK].



    9. Resume the report/list job.


    For Print Job


    1. Press [Job Cancel/Status Monitor] repeatedly to select <JOB CANCEL>, then press [OK].



    2. Press or to select <PRINT>, then press [OK].



    3. Press or to select the job to cancel, then press [OK].



    NOTE
    The displayed job varies depending on the job that you select.

    4. Press to select <YES>.



    5. Press [Stop/Reset] to return to the standby mode.

    6. Select [Output Size] on the printer driver to match the setting in the machine, then resume the print job.