No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

Last Updated : 13-Jul-2010
Issue Number : 8200810800

Issue

No Printing Results
Printing Is Blurred

Colors Are Wrong

White Streaks

Cause and Solution

When copying, see also the sections below:

Check 1: Did you confirm the paper and print quality settings?

Check 2: Is the FINE Cartridge installed properly?

If the Ink Cartridge Locking Cover is not closed securely, ink may not be ejected correctly.

Open the Scanning Unit (Cover), open the Ink Cartridge Locking Cover, then close the Ink Cartridge Locking Cover.

When you close the Ink Cartridge Locking Cover, push the Ink Cartridge Locking Cover until it clicks into place.

Check 3: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning

Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.

-> [ Printing the Nozzle Check Pattern ] [ Cleaning the Print Head ] [ Cleaning the Print Head Deeply ]

If the Nozzle Check Pattern is not printed correctly:

After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.

If the problem is not resolved after performing the Print Head Cleaning twice:

Perform the Print Head Deep Cleaning.

If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.

If the problem is not resolved after performing the Print Head Deep Cleaning twice:

Ink may have run out. Replace the FINE Cartridge.

Check 4: When a FINE Cartridge runs out of ink, replace it with a new one

Replace ink cartridge(s)

When you need to replace FINE Cartridges, follow the procedure below.

See[Replace ink cartridge(s)]

Check 5: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up

Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.

Check 6: Is the Platen Glass or the glass of ADF dirty?

Clean the Platen Glass.

Cleaning the Platen Glass and Document Cover

See[Cleaning the Platen Glass and Document Cover]

Check 7: Check that the original is loaded correctly on the Platen Glass or in the ADF

Loading Paper

Loading Plain Paper / Photo Paper

See[Loading Paper ]

Check 8: Is the original document is loaded with the proper side facing up?

When loading the original on the Platen Glass, the side to be copied should be face down. When loading the original in the ADF, the side to be copied should be face up.

Check 9: Did you copy a printout done by this machine?

Print from the digital camera directly, or reprint from the computer.

If you copy a printout done by this machine, print quality may be reduced.