IE9 Compatibility Issue with Canon Printer Drivers
Thank you for using Canon products.
It has come to our attention that when users print from Windows Internet Explorer 9 (IE9), they may sometimes receive the following error message and are unable to print the document. This is due to the incompatibility of IE9 with the Canon printer driver.
Error screen: Example of script error
Error screen: Example of message from Web page
Affected Products:
- imageRUNNER
- imageRUNNER Color
- imageRUNNER ADVANCE
- imageRUNNER ADVANCE Color
- imageCLASS
- imagePROGRAF
- LASERSHOT
We recommend that users obtain the update package from Microsoft's Knowledge Base article to resolve this issue.
Please click here for Microsoft's Knowledge Base article for more information.