Care and Maintenance of Built-in Battery for iNSPiC [C] CV-123A
Thank you for using Canon products.
It is recommended that you fully charge the iNSPiC [C] CV-123A built-in battery after use.
For healthy battery maintenance, it is recommended that you fully charge the battery once a year before leaving it unused. If you keep the device under low-battery conditions for longer than three (3) months, you may not be able to charge the built-in battery.
*Please refer to the LED Status Indicator to confirm device’s battery level.
If you encounter battery charging problems on your iNSPiC [C] CV-123A, please follow the troubleshooting procedure below:
- Ensure the USB charging adapter/power output and micro USB cable fulfil device requirements below:
- AC adapter : 5V/1A or higher
- USB cable : Supplied Canon USB cable (come with the package), or compatible USB cable that supports 1A current or more.
- Check that the connection between USB cable and adapter is secure while charging. If charging does not begin, try to detach the USB cable from the USB source before reattaching.
- In normal conditions, the charging LED will stay RED during charging and change to GREEN after approximately 90~110 minutes.
The following symptoms may indicate charging issues in the built-in battery.
- When connected to power source, the charging LED does not light up; or
- When connected to power source, the charging LED stays RED for more than 110 minutes and does not change to GREEN; or
- When connected to power source, the charging LED only flashes RED and device powers OFF after some time.
Contact Information:
If you believe that you are facing battery charge issues, please contact your local Canon service centre for advice.
First posted on 22 Oct 2020