A grinding noise is heard from the scanner and the scan fails.

Update Terakhir : 02-Nov-2007
Nomor isu : 8100051000

Isu

An error message appears and the scanner does not work.

Sebab dan Solusi

The lock switch holding the scanning unit is not released completely.

Disconnect the interface cable from the scanner and release the lock switch completely.

Then reconnect the scanner.

Connecting the scanner to your computer

Make sure that the lock switch is released.

See[Connecting the scanner to your computer]

Unlocking the Scanner

See[Unlocking the Scanner]

The error message appears even though the lock switch is released.

If the error message appears even though the lock switch is released, the main unit may not function properly. Contact the store where you purchased the scanner or the service information desk.

A grinding noise is heard from the scanner and the scan fails.

Isu

Sebab dan Solusi

The lock switch holding the scanning unit is not released completely.

Make sure that the lock switch is released.

See[Connecting the scanner to your computer]

See[Unlocking the Scanner]

The error message appears even though the lock switch is released.

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