Paper Jams

    10-Mei-2008
    8200177000

    Isu


    Sebab dan Solusi

    Landscape credit card-sized paper jammed inside the machine.
    Paper jammed in the Paper Output Tray and the Auto Sheet Feeder
    Remove the paper following the procedure below.
    (1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output Tray, whichever is easier.
    • If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover), and remove it. Be careful not to touch the components inside the machine. After removing all paper, close the Scanning Unit (Printer Cover) and turn it back on.
    • If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.
    (2) Reload the paper in the machine, and press the Black or Color button on the machine.
    If you turned off the machine in step 1, all print jobs in queue are canceled. Reprint if necessary.
    NOTE
    • For details on how to load paper, see [ Loading Paper ]
    • When reloading the paper in the machine, see [ Paper Does Not Feed Properly ] to confirm that you are using the correct paper and are loading it into the machine correctly.
    If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon Service representative.

    Landscape credit card-sized paper jammed inside the machine
    Do not load credit card-sized paper in the landscape orientation.
    Remove the paper according to the following procedure.
    (1) Press the ON/OFF button to turn the machine off.
    (2) Open the Scanning Unit (Printer Cover), then remove the jammed paper.
    Be careful not to touch the components inside the machine.
    (3) After removing all paper, close the Scanning Unit (Printer Cover), then turn the machine back on.
    If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative.