When Installing the Printer Driver, the Printer Is Not Recognized Automatically Even After the USB Cable Is Connected
10-Jan-2012
8200466800
Isu
When installing the printer driver, the printer is not recognized automatically even after the USB cable is connected.
When installing the printer driver, the printer is not recognized automatically even after the USB cable is connected.
Sebab dan Solusi
The USB cable was already connected and the printer was turned on before the printer driver was installed.
Perform the following procedure.
1. Turn the printer off.
2. Disconnect the USB cable.
3. Connect the USB cable again.
4. Turn the printer on.
Turn the printer on.
Make sure that the printer and computer are properly connected with the USB cable.
Use a USB cable that is appropriate for the USB interface environment of the printer and has the following symbol.
The following is the USB interface environment of this printer.
- Hi-Speed USB
- USB
Uninstall the USB class driver. [Uninstalling the USB Class Driver]