Konsumen Bisnis
ENG BAHASA INDONESIA
Konsumen
Beralih ke: Bisnis
Dukungan
ENG BAHASA INDONESIA
  1. Dukungan
  2. Cari
  3. Unduh
Hubungi kami

    The camera and Androidâ„¢ device do not connect.

    19-Mar-2013
    8201760800

    Solusi

      • Make sure the encryption key displayed by the camera is correctly entered into the Android™ device (when using the camera as an access point).

      • Please make sure that your camera and Android™ device are connected to an access point (When using another access point for connecting).

      • Please start Canon CameraWindow (for Android™).

      • Please make sure that Canon CameraWindow (for Android™) is not running in the background.

      • After forcing Canon CameraWindow to close on the Android™ device’s application settings, try to connect a second time by following the connection procedures.

      • Please uninstall Canon CameraWindow (for Android™) and then install it a second time.

      NOTE
      • Operation not guaranteed on Android™ tablets.
      • Android™ is a trademark of Google Inc.