When EOS Utility Ver.3.x is Buggy / How to Uninstall (Delete) and Reinstall from the Included CD-ROM "EOS DIGITAL Solution Disk" (Windows 8)
08-Feb-2016
8202788900
Solusi
Use the following procedure to uninstall (delete) and reinstall EOS Utility Ver.3.x.
IMPORTANT
Before deleting EOS Utility Ver.3.x, exit all software that is currently running.
1. 
On the computer desktop screen, move the mouse pointer to the lower-right corner to open the Charms and select 
[Settings]. Next, select 
[Control Panel].
On the computer desktop screen, move the mouse pointer to the lower-right corner to open the Charms and select [Settings]. Next, select [Control Panel]. 
2. When the Control Panel is shown, click [Uninstall a program*].
*If the desktop display is set to [Large Icons] or [Small Icons], click [Programs and Features].
3. Select [Canon Utilities EOS Utility 3], and then click [Uninstall/Change].
[Canon Utilities EOS Utility 3], and then click [Uninstall/Change].
4. The following dialog is displayed.
Click [OK] to start the uninstallation of EOS Utility 3.
5. If the following figure is shown, click [Ignore].
6. When uninstallation is complete, the following dialog is displayed.
Click [OK] to close the screen.
The procedure for uninstalling EOS Utility Ver.3.x is now complete.
1. Use the procedure above to uninstall EOS Utility Ver.3.x, and then restart the computer.
IMPORTANT
Be sure to restart the computer after deleting EOS Utility Ver.3.x.Otherwise, the computer might not operate correctly. In particular, reinstalling EOS Utility Ver.3.x without first restarting the computer can cause erroneous operation.
2. Before installing, check the label of your [EOS DIGITAL Solution Disk] CD-ROM to confirm that it is version ("Ver.") [31.2] or later.
NOTE
- CD-ROMs that show a version ("Ver.") earlier than [30.0] do not contain EOS Utility Ver.3.x.
- If you do not have an EOS DIGITAL Solution Disk, download the necessary applications from the Canon Web site to install the software.
3. Insert your [EOS DIGITAL Solution Disk] CD-ROM into the computer.
Click the window displayed on the top right of the screen.
4. When the following screen is shown, click [Run SETUP.EXE].
5. Select the area in which you live.
6. Select the country where you live, and then click [Next].
7. If a language setting screen appears, select the desired language from the options displayed.
8. When the following screen is shown, click [Custom Installation].
The window displayed may differ depending on your device model.
9. If you are prompted to close any other applications, close all currently running applications and then click [OK].
10. In the [Software to be installed] window, select [EOS Utility 3] ( 
), and then click [Next].
[EOS Utility 3] ( ), and then click [Next].
11. When the following screen is displayed, confirm that [EOS Utility 3] is selected and then click [Install].
12. If you accept the [License Agreement], click [Yes] to install the software.
NOTE
Depending on your device model, [User Account Control] may appear. In this case, click [Yes] to proceed to the next step.
13. Installation starts.
14. When [The software has been successfully installed.] is shown, click [Next].
15. The following screen is displayed.Select [No, I will register later.], and then click [Next].
[No, I will register later.], and then click [Next].To register your camera on CANON iMAGE GATEWAY, click [Yes, I would.].
16. Click [OK].
17. Click [Finish].
NOTE
Depending on the computer being used, [Restart] might be displayed instead of [Finish].
In that case, click [Restart], and eject the CD-ROM after the computer restarts.
The procedure for reinstalling EOS Utility Ver.3.x is now complete.