Smudge Marks Appear on the Edge of Printouts

Update Terakhir : 24-Mar-2017
Nomor isu : 8203505800

Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first.

Check the supported paper types and replace with an appropriate type. Also, set the paper size and type correctly.

This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.

[Finishing] tab

[Advanced Settings]

[Expand Print Region and Print]

[Off]

Change the setting of <Regularly Clean Fix. Assembly>. The higher level you specify, the higher frequency of regular cleaning is performed.