An error message such as [Paper and ink do not match] or [No ink] is displayed (SELPHY CP1300)

    29-Mei-2017
    8203565400

    Solusi

    Getting Started
    If an error icon appears in the printer's [LCD monitor] as shown below, or error messages such as [Paper and ink do not match] or [No Ink] appear in the camera's [LCD monitor], please check the paper cassette and the ink cassette combination for a mismatch.

    An error message such as [Paper and ink do not match] or [No ink] is displayed
    1. Check the sizes indicated on the [paper cassette] and the [ink cassette].





    2. Check the size on the [paper cassette].
    Open the <Outer cover>.
    Check the size.



    3. Check the [ink cassette] size.
    • Make sure the size of the ink cassette matches the size of paper you will use.
    Size label



    4. Confirm that the [paper cassette] and the [ink cassette] have the same size indication. Next, reinsert them to the printer, and then try to print again.


    IMPORTANT
    • For best performance and easier printing, use genuine Canon Color Ink / Paper Sets for SELPHY CP printers.
    • This printer cannot use ink, paper, or postcards for the SELPHY ES series.
    • Never do the following, which may damage the printer or cause malfunction.
    - Loading paper upside-down, with the glossy and back sides reversed
    - Bending or separating paper at the perforations before printing
    - Using label paper whose upper label surface is peeling off or has been partially pulled up
    - Writing on paper before printing
    - Reusing paper, as by printing on blank areas