How the Process Works - Canon Asia Traveller Protection Programme (ATPP) - Canon Indonesia

    1. Purchase

    Purchas your Canon camera/lens from an authorised Canon distributor and issued with an official local Canon warranty.

     

    2. Register

    Log on to Canon's local online website system to register for warranty.


     

    3. Travel Overseas

    Your camera/lens breaks down while you are travelling in an ATPP country/region in Asia.

     

    4. Overseas Repair

    Visit the local authorised Canon service centre for repair and retain all proof of payment and receipts. You can locate a service centre through Canon’s official website.

     

    5. Contact Canon Upon Your Return

    Contact your local Canon Service Centre. Contact details can be found through Canon’s official website.

    6. Reimbursement for Repair

    Any claim for Repair Costs must be made in person within 30 days from and including the date of the collection of your repaired product.  Claims for Repair Cost must be supported with the Camera/lens Product, original receipt and proof of payment for the Repair Costs. Other terms may apply.

    Exchange rate is determined by the service centre.

    Proof submission method may differ between countries/regions.