Unevenness/Smudge Marks Appear

    08-Nov-2012
    8201707800

    Solusi

    Printing Is Uneven
    <Cause 1>
    Paper is too moist or too dry.
    <Solution>
    Replace the paper with new paper in an unopened package.
    For details on paper which requires attention before use, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 2>
    The toner cartridges are almost out of toner.
    <Solution>
    Check the toner cartridges status and replace the toner cartridges of the colors are nearing the end of their life.
    For details on installing the toner cartridge, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 3>
    The drum in any of the toner cartridges has deteriorated.
    <Solution>
    Replace the toner cartridges with new ones.
    For details on installing the drum cartridge, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    Printed Pages Have White Specks
    <Cause 1>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]

    <Cause 2>
    Damp paper is used.
    <Solution>
    Replace the paper with new paper in an unopened package.
    For details on the paper which requires attention before use, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 3>
    The drum in any of the toner cartridges has deteriorated.
    <Solution>
    Replace the toner cartridges with new ones.
    For details on replace the drum cartridge, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    Colors Are Uneven or Not Printed Smoothly
    <Cause>
    Large characters, wide lines, or diagrams with high color density were printed.
    <Solution>
    Perform the following procedure in the printer driver.
    1. Display the [Finishing] sheet.
    2. Click [Advanced Settings].
    3. Select the appropriate mode for [Special Smoothing Mode].
    * Normally, select [Mode 1] for [Special Smoothing Mode].
    If the following conditions occur when [Mode 1] is selected, select any setting between [Mode 2] and [Mode 6].
    • When the inside of dense graphics, large characters, or thick lines are not printed smoothly
    → Select [Mode 2].
    * When [Mode 2] is selected, color unevenness may be found in light areas.
    • If the following problems occur at the same time
    - The inside of dense graphics, large characters, or thick lines are not printed smoothly.
    - Outlines of light graphics, characters, and lines are not printed smoothly.
    - Characters and lines against a filled background are not printed smoothly.
    → Select [Mode 3].
    * When [Mode 3] is selected, color unevenness may be found in light areas and shaded patterns.
    • When outlines of light graphics, characters, and lines are not printed smoothly
    → Select [Mode 4].
    * When [Mode 4] is selected, color unevenness may be found in light areas.
    • When strip-shaped unevenness appears on images (photographic images), graphics, gradations, and shaded patterns
    → Select [Mode 5].
    * When [Mode 5] is selected, characters, lines, and areas around graphics may not be printed smoothly.
    • When the entire document is not printed smoothly
    → Select [Mode 6].
    * When [Mode 6] is selected, color unevenness may be appear.

    The Toner Does Not Fix onto the Paper Well
    <Cause 1>
    The setting for [Paper Type] is not specified properly.
    <Solution>
    Specify [Paper Type] properly.
    * If you are using envelopes, specify [Envelope H].
    For details on the procedure for specifying [Paper Type], see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 2>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]

    <Cause 3>
    Depending on the paper type, toner fixation may deteriorate.
    <Solution>
    Perform the following procedure in the printer driver.
    1. Display the [Quality] sheet.
    2. Click [Advanced Settings].
    3. Set [Gray Compensation] to [Always].

    <Cause 4>
    A problem is occurring inside the printer.
    <Solution>
    If <Service Error> is displayed in the Printer Status Window, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    Smudge Marks of Spattering Toner Appear around the Text or Patterns
    <Cause>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]

    The Back of the Printed Paper Has Smudge Marks
    <Cause>
    The size of the print data was larger than that of the loaded paper.
    <Solution>
    Check if the size of the print data matches that of the loaded paper.

    The Overall Print Result Is Dark
    <Cause 1>
    The setting for the toner density is not appropriate.
    <Solution>
    Adjust the toner density for printing to a lighter setting.
    For details on the procedure for adjusting the toner density, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

    <Cause 2>
    The printer is exposed to direct sunlight or strong light.
    <Solution>
    Move the printer.

    Residual Images Appear on Non-printed Areas
    <Cause 1>
    Appropriate paper is not being used.
    <Solution>
    Replace the paper with that which can be used with this printer. [ Usable Paper ]

    <Cause 2>
    When 60 to 74 g/㎡ paper is printed, depending on the operating environment (especially in a high-humidity environment), residual images may appear.
    <Solution 1>
    Perform the following procedure in the printer driver.
    1. Display the [Paper Source] sheet.
    2. Set [Paper Type] to [Thin 2].
    * If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
    <Solution 2>
    Perform the following procedure in the Printer Status Window.
    1. Display the Printer Status Window.
    2. From the [Options] menu, select [Device Settings] → [Assisting Print Settings].
    3. Select the [Perform Curl Correction for Output Paper] check box.
    * [Perform Curl Correction for Output Paper] is enabled only when [Paper Type] in the [Paper Source] sheet in the printer driver is set to [Thin 1].

    <Cause 3>
    The drum in any of the toner cartridges has deteriorated.
    <Solution>
    Replace the toner cartridges with new ones.
    For details on installing the drum cartridge, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.