Pemberitahuan

Agustus 2021

Terupdate
User update concerning image.canon

17 Agu 2021 — Important user update concerning image.canon

April 2021

Terupdate
Firmware Updates for EOS R5, EOS R6, EOS-1D X Mark III, RF70-200 f/2.8L IS USM and RF100-500 f/4.5-7.1L IS USM

02 Apr 2021 — Firmware Updates for EOS R5, EOS R6, EOS-1D X Mark III, RF70-200 f/2.8L IS USM and RF100-500 f/4.5-7.1L IS USM Thank you for using Canon products. We are pleased to share that the following products would be receiving firmware updates that further improves the functionality of your Canon product through ...

Oktober 2020

Care and Maintenance of Built-in Battery For iNSPiC [C] CV-123A

22 Okt 2020 — Care and Maintenance of Built-in Battery for iNSPiC [C] CV-123A Thank you for using Canon products. It is recommended that you fully charge the iNSPiC [C] CV-123A built-in battery after use.  For healthy battery maintenance, it is recommended that you fully charge the battery once a year before ...

Maret 2020

To Users of EOS-1D X Mark III

25 Mar 2020 — To Users of EOS-1D X Mark III Thank you for using Canon products. We have confirmed that the following phenomenon may occur during use of the EOS-1D X Mark III digital SLR camera. A new firmware release is planned for early April; once the new firmware is ready, we will make an announcement on our website. ...

Terupdate
To Users of Compact Digital Cameras (IXUS 145, IXUS 155, IXUS 255HS, IXUS 265HS, PowerShot SX270HS, PowerShot 280HS, PowerShot S200, PowerShot S120)

11 Mar 2020 — To Users of Compact Digital Cameras (IXUS 145, IXUS 155, IXUS 255HS, IXUS 265HS, PowerShot SX270HS, PowerShot 280HS, PowerShot S200, PowerShot S120) Update: Due to the end of service life of the indicated models, free repairs will cease on the 31 st March 2020. Thank you for using Canon ...

Februari 2020

Terupdate
Regarding the Security Advisory for Canon Digital Cameras Related to PTP (Picture Transfer Protocol) Communication Functions and Firmware Update Functions

13 Feb 2020 — Regarding the Security Advisory for Canon Digital Cameras Related to PTP (Picture Transfer Protocol) Communication Functions and Firmware Update Functions  Thank you very much for using Canon products. An international team of security researchers has drawn our attention to a vulnerability related ...

Terupdate
To Users of EOS Utility 3.11.1 for Mac OS X and Picture Style File Registration Tool 1.0.0 for Mac OS X

04 Feb 2020 — To Users of EOS Utility 3.11.1 for Mac OS X and Picture Style File Registration Tool 1.0.0 for Mac OS X macOS 10.15.2 was released by Apple on December 11, 2019. Following operation checks performed with this version at Canon, we have confirmed a USB connection issue with “EOS Utility 3.11.1 for Mac ...

Januari 2020

Terupdate
To Users of RF70-200mm F2.8 L IS USM Lens

08 Jan 2020 — To Users of RF70-200mm F2.8 L IS USM Lens  Thank you for using Canon products. It has been confirmed that when using the RF70-200mm F2.8 L IS USM to perform AF shooting to capture a subject at close-range with the focus distance approximately set to the Tele-end (200mm), the image may become slightly ...

Oktober 2019

Terupdate
To Users of PowerShot G7X Mark III: Improved Video Autofocus Performance with New Firmware Update

24 Okt 2019 — To Users of PowerShot G7X Mark III: Improved Video Autofocus Performance with New Firmware Update In response to feedback from customers about the recently launched PowerShot G7 X Mark III, Canon has released a firmware update that improves video autofocus speed, accuracy and subject detection performance. ...

September 2019

EOS-1D C Cinema EOS Camera Firmware Version 1.4.2

12 Sep 2019 — EOS-1D C Cinema EOS Camera Firmware Version 1.4.2  Thank you for using Canon products. The update services to new firmware for EOS-1D C Cinema EOS Camera  (version 1.4.2) is now available. Firmware Version 1.4.2 incorporates the following fixes:​​​​​​​1. Corrects a PTP communication vulnerability.​​​​​​​...

To Users of PowerShot G7X Mark III Digital Compact Camera

10 Sep 2019 — To Users of PowerShot G7X Mark III Digital Compact Camera Thank you for using Canon products. We have confirmed the phenomenon below on some PowerShot G7X Mark III digital compact cameras. The following describes how to deal with this problem. We would like to offer our sincere apologies to users who ...

Juli 2019

To Users of PowerShot SX280 HS

15 Jul 2019 — To Users of PowerShot SX280 HS This is a notification that as of January 1, 2020, we will no longer support the assisted GPS data service used for shortening the time for retrieving GPS data. The GPS function itself can be used regardless of the termination of the A-GPS service. We apologize for any ...

April 2019

Terupdate
EOS R Firmware Version 1.2.0

18 Apr 2019 — EOS R Firmware Version 1.2.0 Thank you for using Canon products. The new firmware for EOS R (version 1.2.0) is now available on Canon website. Firmware version 1.2.0 incorporates the following enhancements and fixes.Enhancements:1. ​Eye-detection AF - Supports Servo AF when shooting still images....

Maret 2019

Terupdate
To Users of the EF400mm f/2.8L IS III USM and EF600mm f/4L IS III USM Interchangeable Lenses for Digital SLR Cameras

28 Mar 2019 — Please be informed of the information outlined below regarding firmware for the EF400mm f/2.8L IS III USM and EF600mm f/4L IS III USM interchangeable lenses for digital SLR cameras.

Februari 2019

Terupdate
Firmware Notice: PowerShot SX740 HS Compact Digital Camera "Notification about a Firmware Bug"

21 Feb 2019 — Firmware Notice: PowerShot SX740 HS Compact Digital Camera "Notification about a Firmware Bug" Thank you for using Canon products. It has been confirmed that, in rare cases, the phenomenon described below may occur with the PowerShot SX740 HS Compact Digital Camera. We take great pride in the quality ...

Mei 2018

Customer Support for a Phenomenon in which Error 70 or Error 80 Occurs Repeatedly on the EOS 70D Digital SLR Camera

30 Mei 2018 — Customer Support for a Phenomenon in which Error 70 or Error 80 Occurs Repeatedly on the EOS 70D Digital SLR Camera Thank you for using Canon products. We would like to offer our sincere apologies to users who have been inconvenienced by the phenomenon described below. We value the trust our customers ...

To Users of the EF 200-400mm f/4L IS USM Extender 1.4x Interchangeable Lens for Digital SLR and Mirrorless Cameras

08 Mei 2018 — To Users of the EF 200-400mm f/4L IS USM Extender 1.4x Interchangeable Lens for Digital SLR and Mirrorless Cameras Thank you for using Canon products. We have determined that some units of the EF 200-400mm f/4L IS USM Ext. 1.4x interchangeable lens for digital SLR and mirrorless cameras exhibit a phenomenon ...

Januari 2018

EOS-1D C Cinema EOS Camera, Firmware Version 1.4.1 (Notice of the start of update services to Firmware Version 1.4.1)

11 Jan 2018 — EOS-1D C Cinema EOS Camera, Firmware Version 1.4.1 (Notice of the start of update services to Firmware Version 1.4.1) Thank you for using Canon products. Firmware Version 1.4.1 incorporates the following improvements and fixes: Changes the maximum number of "Release cycles" displayed from 1,000,000 ...

Desember 2017

How to protect against WPA2 vulnerability (KRACKs) - Cameras, camcorders, projectors, compact photo printers, and related products with Wi-Fi feature

08 Des 2017 — How to protect against WPA2 vulnerability (KRACKs) - Cameras, camcorders, projectors, compact photo printers, and related products with Wi-Fi feature Thank you for using Canon products. With the recent disclosure of WPA2 Vulnerability (KRACKs), we would like to provide information on proper safeguards ...

September 2017

Terupdate
EF50mm f/1.4 USM Interchangeable Lens for Digital SLR Cameras and Mirrorless Cameras

05 Sep 2017 — To Users of the EF50mm f/1.4 USM Interchangeable Lens for Digital SLR Cameras and Mirrorless Cameras Thank you for using Canon products. We have determined that some EF50mm f/1.4 USM lenses exhibit a focus operation-related malfunction. The details of the phenomenon and Canon's service policy are described ...

Juni 2017

Connect Station CS100, Firmware Update Version 2.5.2

29 Jun 2017 — ​To Users of Photo and Movie Storage Device "Connect Station CS100"(Firmware Version 2.5.2) Thank you for using Canon products. The latest firmware for the Connect Station CS100 is now available. In order to update the firmware, the CS100 device must be connected to the Internet. Please see detailed ...

Terupdate
EOS 7D MK II Remote Shooting with Camera Connect App with Camera Running Firmware Version 1.1.1

02 Jun 2017 — Users of the EOS 7D MK II Remote Shooting with Camera Connect App with Camera Running Firmware Version 1.1.1 Update: We have updated Version 1.1.2 which resolves this issue as described in our original announcement on 17 May 2017. Firmware Version 1.1.2 incorporates the following fix: Corrects the ...

Mei 2017

EF 24-105mm f/4L IS II USM Lens

17 Mei 2017 — To Users of the EF 24-105mm f/4L IS II USM Lens for Canon Digital SLR Cameras Thank you for using Canon products. We have determined that some EF 24-105mm f/4L IS II USM lenses exhibit an AF operation-related malfunction. The details of the phenomenon and Canon’s service policy are described below. We ...

Maret 2017

Terupdate
To Users of the PowerShot S100 Digital Camera

31 Mar 2017 — To Users of the PowerShot S100 Digital Camera Thank you for using Canon products. Update: Please note that the free repairs described below, which we announced on June 28, 2012, will end on September 30, 2017. It has been confirmed that some PowerShot S100 digital cameras encounter a lens error caused ...

Desember 2016

Caution Regarding Counterfeit Canon EF 50mm f/1.8 II Lenses for Digital SLR Cameras

13 Des 2016 — Caution Regarding Counterfeit Canon EF 50mm f/1.8 II Lenses for Digital SLR Cameras Thank you for using Canon products. It has come to our attention that there are instances of counterfeit EF 50mm f/1.8 II lenses for digital SLR cameras being brought into Canon service centers for repair. These counterfeit ...

Terupdate
To Users of certain Canon DSLR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses

05 Des 2016 — To Users of certain Canon DSLR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses"Notification about Lens Aberration Correction" Thank you for using Canon products. It has been confirmed that when using the EF-S 18-135mm f/3.5-5.6 IS USM or EF 70-300mm f/4-5.6 ...

Agustus 2016

EOS 7D Mark II, Firmware Update

25 Agu 2016 — To Owners of the EOS 7D Mark II Digital SLR Camera ​Thank you for using Canon products Regarding the EOS 7D Mark II digital SLR camera, we are planning to release Firmware Version 1.1.0 for download from the Web in order to enhance the functions. Changes Changes in the firmware:We are planning to incorporate ...

Februari 2016

Canon "Macro Ring Lite MR-14 EX II" Notice of Error Correction in Instruction Manual (Regarding Use of Filter)

24 Feb 2016 — Canon “Macro Ring Lite MR-14 EX II” Notice of Error Correction in Instruction Manual (Regarding Use of Filter) Thank you for using Canon products. There is an error in the instruction manual for the "Macro Ring Lite MR-14EX II" which was released in May 2014. This notice conveys the details of the error ...

Canon Telephoto EF Lens Accessory To Users of Drop-in Circular Polarizing Filters PL-C52 and PL-C52(WII)

24 Feb 2016 — Canon Telephoto EF Lens AccessoryTo Users of Drop-in Circular Polarizing Filters PL-C52 and PL-C52(WII) Thank you for using Canon products. We have become aware that some of the above products sold from April 2014 onwards have been assembled with the polarizing filter glass reversely fitted. The details ...

To Users of the EF-S 18-200mm f/3.5-5.6 IS Interchangeable Lens for Canon Digital SLR Cameras

16 Feb 2016 — To Users of the EF-S 18-200mm f/3.5-5.6 IS Interchangeable Lens for Canon Digital SLR Cameras Thank you for using Canon products. We have discovered that there are cases in which some EF-S 18-200mm f/3.5-5.6 IS products may have screws that come loose inside the lens and which may interfere with zoom ...

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