If you are using an imageRUNNER C3020 Series or imageRUNNER C3025 Series device registered with a Bonjour connection to print multiple sets with the Collate pages mode set, printing may stop. In this case, restart the device.
Also, perform one of the following operations to resolve this problem.
- Use a device registered by selecting [Line Printer Daemon - LPD] from [Protocol] with a TCP/IP connection
- Update the firmware of the device
For information on updating the firmware, see the device manual.
The following instructions show you how to download the compressed files and decompress them.
1. Click the link. The download will start automatically.
2. Files are saved on your computer desktop.
3. Double-click the file to mount the Disk Image.
4. Double-click the mounted Disk Image.
5. Double-click the Installer file in the folder. Installation starts automatically.
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