You do not know how to set a film on the scanner.
You do not know how to adjust the driver's settings when scanning film.
Computer stops operating during scanning.
The protective sheet is not removed.
Remove the protective sheet from the document cover.
Setting Film
1. Remove the protective sheet from the document cover.
Slide the protective sheet up to remove it.
The film guide is not in position.
Place the film guide on the document glass correctly.
Setting Film
1. Remove the protective sheet from the document cover.
Slide the protective sheet up to remove it.
The document cover is not closed.
Close the document cover properly.
ScanGear CS or CanoScan Toolbox is not set for scanning film.
Solution 1: In [Select Source] of ScanGear CS, select [Negative Film(Color)] or [Positive Film(Color)] in the Simple Mode, or [Color Negative Film], [Color Positive Film], [Monochrome Negative Film] or [Monochrome Positive Film] in the Advanced Mode.
Solution 2: Select [Film] or [Auto mode] in [Select Source] of CanoScan Toolbox.
Scanning Films with ScanGear CS in Simple Mode
To scan 35 mm film strips and slides into an application program, you can start ScanGear CS from within the program.In the Simple Mode, there are only a few simple procedures.
Scanning Films with ScanGear CS in Advanced Mode
To scan 35 mm film strips and slides into an application program, you can start ScanGear CS from within the program.
In the Advanced Mode, you can change the resolution and use various functions to scan, including color correction and filters.
Scanning Film with Toolbox
You can scan 35 mm film strips and slides using the Copy, Print, Save, Scan-1 and Scan-2 buttons in CanoScan Toolbox. The procedures are similar for each button.
Resolution setting is too high and scanning stops partway through.
Adjust the resolution and scan again.
Scanning may stop partway through if the resolution setting is too high.
You can adjust the resolution by changing the setting of ScanGear or CanoScan Toolbox.
Scanning Films with ScanGear CS in Simple Mode
To scan 35 mm film strips and slides into an application program, you can start ScanGear CS from within the program.In the Simple Mode, there are only a few simple procedures.
Scanning Films with ScanGear CS in Advanced Mode
To scan 35 mm film strips and slides into an application program, you can start ScanGear CS from within the program.
In the Advanced Mode, you can change the resolution and use various functions to scan, including color correction and filters.
Scanning Film with Toolbox
You can scan 35 mm film strips and slides using the Copy, Print, Save, Scan-1 and Scan-2 buttons in CanoScan Toolbox. The procedures are similar for each button.