Printing Does Not Start

    10-May-2008
    8200177500

    Issue


    Cause and Solution

    The Paper Output Tray is closed
    Open the Paper Output Tray.

    Unnecessary print jobs are left in queue. / Computer problems
    Restarting your computer may solve the problem.
    If there are any unnecessary print jobs, follow the procedure below to delete
    them.
    (Windows)
    (1) Open the printer properties dialog box.
    (2) Click the Maintenance tab and then View Printer Status.
    The Canon IJ Status Monitor is displayed.
    (3) Click Display Print Queue.
    (4) Select Cancel All Documents on the Printer menu.
    You may not be able to select this depending on the privileges of the account.
    (5) When the confirmation message is displayed, click Yes.
    The print jobs are deleted.
    (Macintosh)
    (1) Click the printer icon in the Dock to display the list of print jobs in progress.
    In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center
    and double-click the name of your machine in the Printer List.
    (2) Select the print job to delete and click .
    The print jobs are deleted.

    The machine is not ready
    Check if the POWER lamp is lit green.
    If the POWER lamp is off, turn the machine on.
    While the POWER lamp is flashing green, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit green.
    NOTE
    When printing large data such as a photo or graphics, it may take longer to start
    printing. Wait until printing starts.

    The machine is not connected properly
    Make sure that the USB cable is securely plugged in to the machine and the computer.
    • If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for assistance.
    • There could also be a problem with the USB cable. Replace the USB cable and try printing again.

    Your machine is not selected in the printer driver
    The machine will not print properly if you are using a driver for a different machine.
    In Windows, make sure that Canon XXX Printer (where “XXX” is your machine’s name) is selected in the Print dialog box.
    In Macintosh, make sure that your machine’s name is selected in Printer in the Print dialog box.
    NOTE
    To make your machine the one selected by default, select Set as Default Printer (Windows) or Make Default (Macintosh).

    (Windows) The printer port is not configured appropriately
    Set “USBnnn”, where “n” is a number, as the printer port.
    (1) Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes.
    In non-XP Windows, click Start > Settings > Printers.
    (2) Click the Canon XXX Printer icon (where “XXX” is your machine’s name) .
    (3) Open the File menu and select Properties.
    (4) Click the Ports tab to confirm the port settings. Modify them if necessary.