Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned

    14-May-2008
    8200189700

    Issue


    Cause and Solution

    FINE Cartridge is not installed properly / There is no ink left.
    Remove the FINE Cartridge, then reinstall it.
    Small dusts may be stuck between the contact points. In this case, the print result may be improved by reinstalling the FINE Cartridge.
    Also, check that the protective tape (A) is removed.

    Media Type setting in the printer driver does not match the actual type of paper.
    Make sure that the Media Type set in the Main sheet of the printer driver
    (Windows) or the Quality & Media in the pop-up menu of the Print dialog box
    (Macintosh) matches the type of the loaded printing paper.

    Print Head nozzles are clogged.
    Print the nozzle check pattern to check for uneven ink output.
    • If the nozzle check pattern does not print out properly
    Clean the Print Head and then print the nozzle check pattern to check that ink is ejecting properly.
    • If the problem is not resolved after performing Print Head Cleaning twice
    Perform Print Head Deep Cleaning.
    If the problem is not resolved after performing Print Head Deep Cleaning, perform Print Head Deep Cleaning again.
    • If the problem is still not resolved after performing Print Head Deep Cleaning twice
    A FINE Cartridge may have run out of ink. Replace it with a new one.
    Printing the Nozzle Check Pattern
    Printing the Nozzle Check Pattern
    Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
    1. Make sure that the printer is on, load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder......

    Print Head Cleaning
    Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
    If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern, Print Head Cleaning starts. Go to step 3-(3)......

    Print Head Deep Cleaning
    If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.
    1. Make sure that the printer is on......

    Replacing FINE Cartridges
    If there is no improvement with the quality of printing following such maintenance as Print Head Cleaning, a FINE Cartridge is probably empty. When ink runs out, replace the FINE Cartridge. The printer will not print properly if the wrong type of FINE Cartridge is used, or if it is installed in the incorrect position.

    The media is loaded with the wrong side facing upwards.
    Many types of paper are made to be printed on only a particular side of the paper.
    Printing on the wrong side may cause unclear prints or prints with reduced quality.
    Refer to the instruction manuals supplied with the paper.

    Inappropriate Paper Thickness Lever setting.
    Adjust the position of the Paper Thickness Lever according to the type of paper you are printing on. See "Printing Media".
    Depending on the printing content, the printing surface may become scratched even for the types of paper to set the lever to the left. In this case, set the Paper Thickness Lever to the right.
    * Reset the Paper Thickness Lever to the left when you finish printing. If the lever is not set back to the left, the inside of the printer is more likely to get dirty due to the wider clearance between the print head and the loaded paper. It may also reduce print quality.

    Print Head is misaligned.
    If you did not align the Print Head after installation, straight lines may be printed misaligned. If ruled lines are printed misaligned or print results are otherwise unsatisfactory, see "Aligning the Print Head" and perform Print Head Alignment.

    Print quality is not set appropriately.
    Set the Print Quality setting to High in Windows or Fine in Macintosh.
    (1) Open the printer properties dialog box.
    (2) On the Main sheet, click High for the Print Quality setting.
    (1) Open the Print dialog box.
    (2) Select Quality & Media in the pop-up menu and then click Detailed Setting.
    (3) Drag the slide bar to set Print Quality to Fine.
    NOTE
    Depending on the type of paper, you may not be able to set Print Quality to High (Windows) or Fine (Macintosh).