What are the error messages that appear on the LCD monitor?
03-Sep-2008
8200295700
Solution
The following messages may appear on the camera LCD monitor if an error occurs with the camera.
| The following messages may appear on the LCD monitor during shooting or playback. | |
| No memory card | The memory card is not installed in the correct direction. Install the memory card in the correct direction. |
| Card locked! | The SD memory card or SDHC memory card's write protect tab is set to "Lock". Unlock the write protect tab. |
| Cannot record! | You attempted to shoot an image without a memory card, or with a memory card installed incorrectly. Install the memory card in the correct direction when shooting. You cannot attach sound memos to movies. |
| Memory card error | If this error message appears even when using the supplied memory card, contact your Canon Customer Support Help Desk as there may be a problem with the camera. |
| Memory card full | There is not enough free space on the memory card. Erase the images to open space for new images, or insert an empty memory card. |
| Change the battery pack. | Battery charge is insufficient to operate the camera. Replace it at once with a charged one or recharge the battery. Also refer to Battery. |
| No Image. | There are no images recorded on the memory that can be displayed. |
| Protected! | Protected images, movies or sound memos cannot be erased. Remove protection before erasing. If [Protect] (  ) appears in the lower-left corner of the playback screen, the image is being protected. Follow the procedures below to remove the protection.- Press the <Playback> (  ) button, and then turn the power on. Select the <MENU> button > the [Playback] ( ) menu > [Protect], and then select the image for which you want to remove protection. Next, press the  ). |
| Unidentified Image Incompatible JPEG Image too large RAW | Unsupported images or data, or corrupted image data cannot be displayed. Images manipulated on a computer, that have had their file name changed, or have been taken with a different camera may not display. |
| Cannot magnify! Cannot rotate Cannot process | Incompatible images cannot be magnified, rotated, edited, registered to the start-up screen, categorized, or added to a print list. Images manipulated on a computer, that have had their file name changed, or have been taken with a different camera may not be magnified, rotated, edited, registered to the start-up screen, categorized, or added to a print list. Movies cannot be magnified, edited, or registered to the start-up screen. |
| Cannot select! | When selecting the selection range, you tried to select a starting image that was after the last image or you tried to select an ending image that was before the starting image. You tried to select more than 501 images. |
| Cannot transfer! | You cannot send incompatible images by direct transfer or images with corrupted data even if they are selected. You cannot send a movie as a background image on your PC even if it is selected. |
| Too many marks | You selected more than 998 images to send in print settings. Select less than 998 images. |
| Cannot complete! | Print settings or transfer settings could not be saved correctly. Reduce the number of settings and try again. |
| Naming error! | The file name could not be created because there is an image with the same name as the folder that the camera is attempting to create, or the highest possible file number has already been reached. In the [Settings] ( ) menu, change [File Numbering] to [Auto Reset] or format the memory card. |
| Incompatible WAVE | Since the data type of the existing sound memo is incorrect, no new sound memo can be added or played back. |
| Communication error | Images could not be transferred to the computer due to the large amount of images (approx. 1000) stored on the memory card. Use a commercially available USB card reader to transfer the images. |
| Lens error, restart camera | A lens error was detected. Press the <power> button to turn the camera off and back on. If this error message continues to display, contact your Canon Customer Support Help Desk as there may be a problem with the lens. This error can occur if you hold the lens while it is in motion or when using it in a location with excessive dust or sand in the air. |
| Exx (xx: number) | Camera detected an error. Press the <power> button to turn the camera off and then back on. If an error code displays directly after taking a picture, the shot may not have been recorded. Check image in playback mode. If this error code reappears, note the number and contact your Canon Customer Support Help Desk as there may be a problem with the camera. |
| The following messages may appear on the camera's LCD monitor. Printing with SELPHY ES Series / SELPHY CP Series Printers using PictBridge | |
| No Paper | Paper cassette is incorrectly inserted or out of paper. Or the paper feed is not operating correctly. |
| No Ink | The ink cartridge has not been inserted or has run out of ink. |
| The paper and ink are from different sets. | |
| Paper Jam | The paper jammed during printing. |
| Print output tray is full | Remove paper from the print output tray. |
| Paper Error | The paper is not correctly set in the printer. |
| Cartridge not compatible | Cartridge is not compatible. |
| Ink Error | The ink cassette is experiencing a problem. |
| Recharge the printer battery | The printer's battery pack is depleted. |
| Readjust trimming | You attempted to print the image with a different style than the one used when the trimming settings were set. |
| Hardware Error | Check whether or not an error other than a paper or ink error has occurred. |
| File Error | You tried to print an image that is not compatible with PictBridge. Some images that have been recorded with another camera or modified using a computer cannot be printed. |
| Print error | There is an error in the settings. Turn off the printer and turn it on again, then set the print settings correctly. |
| The following messages may appear on the camera LCD monitor. Printing with Bubble Jet Printers (PIXMA Series / SELPHY DS Series) using PictBridge | |
| No Paper * | Set paper in the printer, then execute printing again. |
| Paper Jam | The paper jammed during printing. Select [Stop] to cancel printing. Remove the jammed paper, reset some other paper in the printer, then print again. |
| Paper Error | Either the paper is not set correctly in the printer, or paper that differs from the setting has been set in the printer. Confirm the type and size of paper being used. Also open the paper output tray if it is closed. In addition, close the CD-R tray guide when it is open. |
| The ink tank has run out of ink or there is no ink tank in the printer. The number of times that the printer's error lamp blinks, and the error message displayed, will indicate the appropriate remedy for the error. Please refer to the printer's user guide for the remedy. | |
| Low ink level * | The ink tank needs to be replaced soon. Prepare a new ink tank. If you select [Continue] in the error screen, you can restart printing. |
| Ink absorber full * | You can restart printing if you select [Continue] in the error screen. Please request replacement of the ink absorber from your nearest Canon Customer Support center listed in the contact list provided with the printer or in the user guide. The ink absorber cannot be replaced by the user. |
| Ink Error | There is a problem with the ink. If the printer's error lamp is blinking and an error message is displayed, please refer to the printer's user guide to ascertain the problem and its remedy. |
| Printer error | Disconnect the cable from the printer and turn off the printer power. Then reconnect the cable and turn on the printer. If the error persists, please request a repair from your nearest Canon Customer Support Center (listed in the contact list provided with the printer). |
| Printer in use | The printer is warming up or in use. The printer automatically starts printing the images from the camera after completing the current printing. Also, when a message displays regarding checking the position of the paper thickness lever, check the position of the paper thickness lever, then press the OK button on the printer. |
| Adjust the paper thickness lever to the proper position. | |
| Printer cover open | Close the printer cover securely. |
| No print head | If the printer's error lamp is blinking and an error message is displayed, please refer to the printer's user guide to ascertain the problem and its remedy. |
| Hardware Error | If the printer's error lamp is blinking and an error message is displayed, please refer to the printer's user guide to ascertain the problem and its remedy. |
| File Error | You tried to print an image that is not compatible with PictBridge. Some images that have been recorded with another camera or modified using a computer cannot be printed. |
| Paper of a different size than the specified paper size is set to the printer. Select [Continue] on the error screen to display the paper size setting screen. Correct the paper size using the screen (only the selectable paper sizes appear on the screen). | |
| Print error | Check that the correct paper size is selected. If this error message appears even when the correct paper size is set, turn off the printer, then turn it on again. If the error persists, please request a repair from your nearest Canon Customer Support Center (listed in the contact list provided with the printer). |
| Check print settings | Unprintable settings are included. Select [Continue] on the error screen to display the print order screen. Check the print settings (only the printable settings appear on the screen), change the settings if necessary, then print again. |
* If you select [Continue] and press the <FUNC./SET> button, printing resumes.
| The following messages may appear on the camera LCD monitor. Printing with SELPHY CP Series Printers using Canon Direct Print | |
| No Paper | Paper cassette is incorrectly inserted or out of paper. Or the paper feed is not operating correctly. |
| No Ink | The ink cartridge has not been inserted or has run out of ink. |
| Wrong paper size is loaded in the printer. | |
| Incompatible ink size | Wrong ink cassette size is loaded in the printer. |
| Ink Cassette Error | The ink cassette is experiencing a problem. |
| Paper and ink do not match | The paper and ink are from different sets. |
| Paper Jam | The paper jammed during printing. |
| Paper has been changed | Paper size was changed after the print style was displayed. |
| Recharge the printer battery | The printer's battery pack is depleted. |
| The printer is experiencing a data transmission error. | |
| Readjust trimming | You attempted to print the image with a different style than the one used when the trimming settings were set. |
| Cannot Print! | You attempted to print an image that was photographed with another camera, one recorded in a different data type, or one that has been edited on a computer. |
| Could not print xx images | You attempted to use the DPOF print settings to print xx images that were photographed with another camera, that have been recorded in a different data type, or that have been edited on a computer. |