Issue
The message <LOAD CORRECT PAPER> appears on the display and printing is interrupted.
Cause and Solution
When <LOAD CORRECT PAPER> appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in <PAPER SIZE> for <CASSETTE> or <MP TRAY>. You need to load the correct size paper or change the paper size in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
Check if the size of paper loaded in the paper cassette or multi-purpose tray meets the paper setting specified in the machine. The settings to be checked vary depending on the function used.
•When copying or printing received faxes, check the following:
1. Paper loaded in the machine
2. The paper size specified in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
•When printing from a computer, check the following:
1. The paper size specified on the printer driver screen
2. Paper loaded in the machine
3. The paper size set in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
After checking the paper size, follow the procedures below according to your job.
When Copying or Receiving Fax Documents
1. Load correct paper into the paper cassette or multi-purpose tray.
2. Specify the paper size in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
For instructions on how to set the paper size and type, see "
Setting Paper Size and Type."
NOTE
For reports or lists, set the paper size to <A4>, <B5>, <OFICIO>,<BRAZIL-OFICIO>, <MEXICO-OFICIO>, <GOVERNMENT-LETTER>, <GOVERNMENT-LEGAL>, <FOOLSCAP>, <LTR>, or <LGL>, and then load paper of the same size.
When Printing from a Computer
1. Confirm the paper size specified on the printer driver screen.
2. Load the paper in the same size specified on the printer driver screen.
3. Specify the paper size in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.