Error messages appear on the LCD monitor. (EOS 6D)

    06-Nov-2012
    8201697300

    Solution

      If a problem occurs with the camera, an error message is displayed on the LCD.




      If your camera displays an error screen like the one shown above, follow the displayed instructions to resolve the problem.


      List of Error Messages & Solutions
      Error code No. MessageSolution
      Err 01Communications between the camera and lens is faulty. Clean the lens contacts.Clean the electrical contacts on the camera and lens or use a Canon lens.
      Err 02Card cannot be accessed. Reinsert/change card or format card with camera.Remove and insert the card again, replace the card, or format the card.
      Err 04Cannot save images because card is full. Replace card.Replace the card, erase unnecessary images, or format the card.
      Err 06Sensor cleaning is not possible. Turn the camera off and on again.Operate the power switch .
      Err 10, 20
      30, 40
      50, 60
      70, 80
      99
      Shooting is not possible due to an error. Turn the camera off and on again or re-install the battery.Operate the power switch, remove and install the battery pack again, or use a Canon lens.

      *1 Please refer the IMPORTANT below.
      *2 Please refer the CAUTION below.

      IMPORTANT
      If the same error keeps appearing, there may be a problem. Write down the error code and consult your nearest Canon Service Center.
      CAUTION
      When the card is formatted, all images and data in the card will be erased. Even protected images will be erased, so make sure there is nothing you need to keep. If necessary, transfer the images to a computer, etc., before formatting the card.
      To format the memory card, please refer to the Related information.