Solution
The software currently installed on your computer may not be compatible with newer camera models.
In such cases, download the version of the [EOS Digital Solution Disk Software] for the applicable camera model from the downloads page of the Canon website and install it to overwrite the previous version. The application software installer will install/update the software as necessary based on the following criteria:
- If the software version included in the [EOS Digital Solution Disk Software] is newer than the version already installed on your computer, an update will be performed.
- If the software version included in the [EOS Digital Solution Disk Software] is not installed on your computer, the software will be newly installed.
- If the software version included in the [EOS Digital Solution Disk Software] is older than, or the same as the version already installed on your computer, the current version will be prioritized, and installation will not be performed.
NOTE
- Software updates will not affect the cameras you have used before or images previously taken.
Installing new software to overwrite a previous version
Install the software that is supplied with your new camera to overwrite a previous version on your computer by referring to the following page. (The procedures are the same as those for new installation.)