Pemberitahuan

Agustus 2018

Regarding the Results of Our Investigation Into Vulnerabilities in Products Equipped with Fax Functions

30 Agu 2018 — Regarding the Results of Our Investigation Into Vulnerabilities in Products Equipped with Fax Functions Recently, researchers reported on vulnerabilities found in the communication protocols in the fax functions of certain products. (CVE-ID: CVE-2018-5924, CVE 2018-5925). Please  refer here for ...

Desember 2017

How to protect against WPA2 vulnerability (KRACKs) - Inkjet printers, inkjet multi-function printers with Wi-Fi feature

08 Des 2017 — How to protect against WPA2 vulnerability (KRACKs) - Inkjet printers, inkjet multi-function printers with Wi-Fi feature Thank you for using Canon products. With the recent disclosure of WPA2 Vulnerability (KRACKs), we would like to provide information on proper safeguards to mitigate risks associated ...

November 2017

To customers of the PIXMA TS8070 and TS6070

01 Nov 2017 — To customers of the PIXMA TS8070 and TS6070 Thank you for using Canon products. We have identified a phenomenon in the feed roller gear (the white gear) on certain units of PIXMA TS8070, or TS6070 printers. Phenomenon In rare instances during the use of printer, the feed roller gear comes off due to ...

Oktober 2017

Terupdate
Mac OS X Compatibility List for Inkjet Printer / Scanner

02 Okt 2017 — Mac OS X Compatibility List for Inkjet Printer / Scanner​ Support for the following Canon Products Product Type Mac Operating System Driver Support Update Inkjet PrintersInkjet Multifunctional PrintersScanners Click here Mac OS Operating System support status for your specific model.

Juni 2017

Terupdate
Windows OS Compatibility List for Inkjet Printer / Scanner

28 Jun 2017 — Windows OS Compatibility List for Inkjet Printer / Scanner   Updated 28 June 2017   List of Products Supported PIXMA TS Series   |   PIXMA G Series   |   PIXMA PRO Series   |   PIXMA iP Series   |   PIXMA iX Series ...

September 2016

About macOS 10.12 (Sierra) Support for PIXMA Inkjet Printers, MAXIFY Business Inkjet Printers, and imagePROGRAF Large Format Inkjet Printers

20 Sep 2016 — About macOS Sierra v10.12 Support for PIXMA Inkjet Printers, MAXIFY Business Inkjet Printers, and imagePROGRAF Large Format Inkjet Printers Thank you for using Canon products. We have identified a phenomenon in which the PIXMA Inkjet Printers, MAXIFY Business Inkjet Printers, and imagePROGRAF Large Format ...

Juli 2015

About Printing or Registration Problem in Google Cloud Print™

31 Jul 2015 — About printing or registration problem in Google Cloud Print™ Thank you for using Canon products. We have identified a phenomenon in which Canon inkjet printers (with Google Cloud Print™ support) cannot print / register in Google Cloud Print™. This is due to the change of Google server’s authentication ...

Maret 2015

To Protect Your Printers From Unauthorized Access

24 Mar 2015 — To Protect Your Printers From Unauthorized Access If you are connecting your printer(s) to the network, please refer to this document on how to protect your printers from unauthorized access.

September 2014

Firmware Update Notice for PIXMA MG7170, PIXMA MG6470, PIXMA MG5570, PIXMA MG3570, PIXMA E560, PIXMA MX477, PIXMA MX537, PIXMA iX6870 and PIXMA iP8770 (Security Enhancement)

25 Sep 2014 — Firmware Update Notice for PIXMA MG7170, PIXMA MG6470, PIXMA MG5570, PIXMA MG3570, PIXMA E560, PIXMA MX477, PIXMA MX537, PIXMA iX6870 and PIXMA iP8770 (Security Enhancement) Thank you very much for using Canon products. Canon continuously strives to provide our customers with high security products that ...

Juli 2014

To PIXMA MG3570 Users

03 Jul 2014 — To PIXMA MG3570 Users Thank you for using Canon products. We have identified a phenomenon in which certain batches of the model PIXMA MG3570 does not turn on in some instances. Canon continuously strives to provide our customers with high quality, reliable products that can be used with confidence. We ...

Agustus 2013

Terupdate
After-Sales Service Support for Inkjet, Inkjet AIO, Inkjet Fax and Scanner

30 Agu 2013 — After-Sales Service Support for Inkjet, Inkjet AIO, Inkjet Fax and Scanner Note:*1: New product model launch after Aug 2013 is not listed here.*2: Those models indicated with "-" means the After-Sales Service Due Date is not fixed yet.*3: If you wish to repair a product model beyond the After-Sales Service ...

Maret 2013

To PIXMA MG6370 Users

11 Mar 2013 — To PIXMA MG6370 Users Thank you for using Canon products. We have identified a phenomenon in which the PIXMA MG6370 Touch Screen experienced unresponsiveness in some random instances. Phenomenon: The printer´s touch screen does not respond in some instances. Affected Model: PIXMA MG6370 Support: To prevent ...

September 2012

To all MP237 customers: MP237 User Manual Revision

13 Sep 2012 — MP237 User Manual Revision To all MP237 customers: We thank you for using Canon products. We discovered that there is an error in the MP237 online manual (CD-ROM version). The manual contains information on a feature which shows users how to scan using the Operation Panel. This feature is however not ...

Januari 2011

Q&A on Inkjet Printer

05 Jan 2011 — Q&A on Inkjet Printer Q1: What is the difference between Dye and Pigment ink? Ink is made up of pigment, solvent, additives and water. Pigment is dissolved at the molecular level in dye ink. But in pigment ink, is only dispersed without being dissolved. Each ink type has its own strengths, with dye ...

Mei 2009

About ink used in Canon Inkjet Printer

20 Mei 2009 — About ink used in Canon Inkjet Printer​ Thank you for using Canon products. Canon has received reports of a small number of Canon inkjet printers emitting smoke. In some cases, the print head and some adjacent components showed the effects of heat. After investigating the incidents, Canon believes that ...

Januari 2007

About Print Speed Reduction

18 Jan 2007 — Print Speed Reduction After The Function To Detect the Remaining Ink Amount is Disabled ​At user's option, the function to detect the remaining ink amount may be disabled. However, when this option is chosen, it may result in a reduction of print speed when printing multi-page documents. The printing ...

About Easy-WebPrint and Internet Explorer 7.0 (IE 7.0)

18 Jan 2007 — Canon Easy-WebPrint and Internet Explorer 7.0 (IE 7.0) Dear users of Canon Easy-WebPrint, Many of you using the IE 5.5 to IE 6.0 would have enjoyed our plug-in Canon Easy-WebPrint which include functions such as full-sized web page print, high speed printing and duplex printing. As these functions are ...

About Patch file for Windows XP Service Pack 2

18 Jan 2007 — Download Drivers for Inkjet Fax / Multifunctional Printers Canon makes no guarantees of any kind with regard to any programs, files, drivers or any other materials contained on or downloaded from this, or any other, Canon software site. All such programs, files, drivers and other materials are supplied ...