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Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. For details, see Replacing the Toner Cartridge.
Is the correct type of paper loaded in the machine?
Make sure you load paper that meets the requirements for use. For detaills, see Paper Requirements.
Is the sender’s machine functioning properly?
Ask the sender to check that the scanning components of the machine are clean.
Is the machine in the toner saver mode?
Set <TONER SAVER MODE> to <OFF>. For details, see TONER SAVER MDDE.
Check My Booking
Provide your booking code and email address you used for the registration, we will re-send the confirmation email to you.