Cleaning the Paper Feed Roller (Roller Cleaning)
03-Mar-2008
8100146500
Solution
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.
CAUTION
- The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine's memory.
- The machine cannot receive faxes when the power is turned off.
- If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.
REFERENCE
Make sure that the Inner Cover is closed.
1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray and Cassette.
2. Press the Feed Switch to select the paper source to clean.
3. Clean the paper feed roller.
3-1. Press the Menu button.
3-2. Use the 
or 
button to select Maintenance/settings, then press the OK button.
or button to select Maintenance/settings, then press the OK button.The Maintenance/settings screen is displayed.
3-3. Use the or button to select Maintenance, then press the OK button.
or button to select Maintenance, then press the OK button.The Maintenance screen is displayed.
3-4. Use the 
or 
button to select Roller cleaning, then press the OK button.
or button to select Roller cleaning, then press the OK button.The confirmation screen is displayed.
3-5. Use the or button to select Yes, then press the OK button.
or button to select Yes, then press the OK button.The Paper Feed Roller will rotate as it is cleaned.
4. Repeat 3-4 and 3-5 in step 3 twice.
5. Open the Paper Output Tray, and then open the Output Tray Extension.
5-1. Press the Open button to open the Paper Output Tray.
5-2. Open the Output Tray Extension.
6. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the paper source you selected in step 2.
7. Repeat 3-4 and 3-5 in step 3 three times.
The paper cleans the paper feed roller as it feeds through the machine.
If the problem is not resolved, turn off the machine, disconnect the power cord, and then wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.
If the problem is still not resolved after performing the procedure above, contact your Canon service representative.