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If you are using the multi-purpose tray, check the size of the paper in the multi-purpose tray, and when the size does not match the size specified in the application (or the one specified by scaling factors), specify the setting properly. [Loading Paper in the Multi-purpose Tray]
<Remedy 3>
Press [Feeder Selection], then select the paper cassette in which the paper of the matched size is loaded. [Selecting a Paper Source]
<Remedy 4>
Press [Online], then print to the currently loaded paper forcibly. If you are using the multi-purpose tray, the paper size setting for the multi-purpose tray automatically changes to the setting specified in the application.
IMPORTANT
If you open the front cover when the message <PC LOAD "size"> is displayed, the message may disappear. However, be sure to follow the directions in the displayed message to change the paper.
Check My Booking
Provide your booking code and email address you used for the registration, we will re-send the confirmation email to you.