Issue
Cause and Solution
Install the required software programs (MP Navigator EX, other applications that accompany the machine, etc.) from the Setup CD-ROM
Installing the Software
To use the COPY button, install the printer driver of your printer
Check that the printer operates properly
To use the E-MAIL button, install any of the following programs
Windows:
- Windows Mail (Windows Vista)
- Outlook Express (Windows XP/Windows 2000)
- Microsoft Outlook
Macintosh:
- Mail　(Mac OS standard)
- EUDORA
- MS Entourage
(If an e-mail software program does not operate properly, check that the program's MAPI is enabled. To enable MAPI, refer to the manual of the e-mail software program.)
The MP Navigator EX screen may be hidden behind other windows (Windows Vista only)
Click MP Navigator EX on the taskbar to bring the MP Navigator EX screen to the front.
Applications may not be assigned to the Scanner Buttons(Windows/Macintosh OS X v.10.3.x, 10.3.9 or later)
Scanner Button Settings
Set to start MP Navigator EX when a Scanner Button is pressed.
Specifying the Scanner Button settings using MP Navigator EX allows you to scan documents easily.