Printing Does Not Start
28-Jan-2009
8200402100
Issue
Cause and Solution
While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green.
NOTE
When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing green, the computer is processing data and sending it to the printer. Wait until printing starts.
Checking the Ink Status
You can check the ink status using the ink lamps or your computer screen.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right position.
Replacing an Ink Tank
When the ink tanks run out of ink, follow the procedure below to replace them.
See[Replacing an Ink Tank ]
If the ink lamp is not lit, press the
mark on the ink tank until it clicks into place.
mark on the ink tank until it clicks into place.Check 5: Make sure that the USB cable is securely plugged in to the printer and the computer, then check the followings:
- If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
If there are any unnecessary print jobs, delete them.
If the Inner Cover is opened, close the Inner Cover and press the RESUME/CANCEL button on the printer.
Press the RESUME/CANCEL button on the printer to clear the error. Then check the Page Size setting in the Page Setup sheet (Windows) or the Page Setup dialog box (Macintosh) in the printer driver and load paper that is the same size as the setting and try printing again.
If printing does not start even when the paper loaded in the printer is the same as the setting, set the printer driver not to detect the width of the paper.
* Select the Detect paper width check box again once printing is complete, and then click Send.
The Custom Settings in the Maintenance sheet, clear the Detect paper width check box, and then click Send.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, clear the Detect paper width check box, and then click Send.
The settings here are also applied under Direct Printing from a digital camera.
When using Art Paper or non Canon genuine specialty paper, be sure to select the type of each media from Media Type and a paper size which says "Art XX (Margin 35)" from Paper size.
Confirm the settings following the procedure below, and try printing again.
1. If the page size you want to use is not displayed, open the File menu of the application and select Print. Then make sure that the name of your printer is selected.
2. Make sure that the paper selected for Media Type in the Main sheet (Windows) or the Print dialog box (Macintosh) in the printer driver matches the paper loaded in the printer.
3. Make sure that the Page Size setting in the Page Setup sheet (Windows) or the Paper size setting in the Page Setup dialog box (Macintosh) in the printer driver is the same as the size set in step 1.
The printer will not print properly if you are using a driver for a different printer.
In Windows, make sure that your printer's name is selected in the Print dialog box.
In Macintosh, make sure that your printer's name is selected in Printer in the Print dialog box.
NOTE
To make the printer the one selected by default, select Set as Default Printer (Windows), Default Printer or Make Default (Macintosh).
Configure "USBnnn" (where "n" is a number) as the printer port.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3. Right-click the Canon XXX icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the printer driver or change the printer port to the correct one.