Solution
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.
REFERENCE
- You can also clean the print head using the computer. When using the computer, select the ink group to clean, then start cleaning.
- When cleaning the print head using the button on the printer, the nozzles of all ink colors are cleaned.
1. Make sure that the power is turned on.
2. Hold down the RESUME/CANCEL button until the POWER lamp flashes green once, then release it immediately.
The printer starts cleaning the print head.
When the POWER lamp is lit green after flashing, the cleaning will be complete.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 1 minute.
Print the nozzle check pattern to check the print head condition after cleaning.
From the printer
From the computer
REFERENCE
If the problem is not resolved after cleaning the print head twice, clean the print head deeply from the computer.