Issue
Cause and Solution
When a problem has occurred in the printer, the Alarm indicator (orange) blinks.
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When the Alarm indicator is blinking, an error message appears in the message area of the Printer Status Window. Follow the directions displayed in the message area (auxiliary).
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If any of the following error messages appears, see the detailed directions for each message.
<Network Board Error>:
See the following points and check if the LAN cable is connected properly.
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<Communication Error>:
See the following points and check if the cable is connected properly.
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<Cannot Output to the Output Tray>:
See "Output trays" below and close the sub-output tray.
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<Cannot Output to the Sub-Output Tray>:
See "Output trays" below and open the sub-output tray.
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<No Toner Cartridge>:
See "How to replace the toner cartridge" below and install the toner cartridge properly.
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<Duplex Unit Not Properly Attached>:
Turn the printer OFF, see "How to install the duplex unit" below, and then install the duplex unit properly.
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<Cassette Not Properly Attached>:
Turn the printer OFF, see "How to load standard size paper in the paper cassette" or "How to load custom size paper in the paper cassette" below, and then install the paper cassette properly.
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<No Duplex Unit>:
See "How to install the duplex unit" below and install the duplex unit properly.
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