How to replace a toner cartridge
08-May-2012
8201538700
Issue
Cause and Solution
IMPORTANT
Operational requirements and restrictions are indicated at the end of the following procedure. Be sure to read these items carefully in order to operate the printer correctly, and to avoid damage to the printer.
Time to replace a toner cartridge:
You can estimate the time to replace each toner cartridge in the Printer Status Window. For estimating time to replace the toner cartridges, see "Time to replace a toner cartridge" in Related Information at the end of this page.
How to replace a toner cartridge:
When the message <Toner Cartridge Replacement Required> appears in the Printer Status Window, replace the toner cartridge of the indicated color with a new toner cartridge.
1. Open the front cover.
Holding the opening of the front cover, open it gently.
2. Place paper (A4 size paper is recommended) on the transfer belt of the ETB unit (A) as shown in the figure so that the paper is not shifted.
3. Holding the toner cartridge that you want to replace by the blue tabs on the both sides, pull it horizontally.
Because the toner cartridge weighs approximately 0.6 kg, hold it with your both hands firmly so that you do not touch the transfer belt of the ETB unit when pulling the cartridge out.
4. Take the new toner cartridge out of the protective bag after taking it out of the package.
There is a cut near the arrow on the protective bag, so you can open it by hand. However, if you cannot open it by hand, use scissors to open the protective bag so as not to damage the toner cartridge.
5. Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge.
IMPORTANT
a. If toner is not distributed evenly, this may result in deterioration in print quality. Be sure to carry out this procedure properly.
b. Be sure to shake the toner cartridge gently. If you do not shake the cartridge gently, toner may spill out.
6. Place the toner cartridge on a flat surface (1), detach the tab of the sealing tape from the side of the toner cartridge, and then pull out the sealing tape (approx. 50 cm long) gently while supporting the toner cartridge (2).
Remove the sealing tape by hooking your fingers into the tab and pulling it out straight in the direction of the arrow.
IMPORTANT
Do not pull the sealing tape diagonally, upwards, or downwards. If the tape is severed, it may become difficult to pull out completely.
7. Hold the toner cartridge properly with the arrowed side facing up as shown in the figure.
IMPORTANT
Do not hold the toner cartridge in a manner that is not directed in this procedure.
8. Hold the toner cartridge with both hands and install it into the printer.
Align (A) of the toner cartridge with the slots (B) to which the label of the same color is attached, then insert the cartridge until it stops.
9. Remove the paper.
10. Close the front cover.
Holding the opening of the front cover, close it gently.
IMPORTANT
a. Dispose of the packing materials according to local regulations.
b. When you are replacing a toner cartridge, be sure to use only the toner cartridges designed for this printer. When you purchase a replacement toner cartridge, contact your local authorized Canon dealer.
c. The toner cartridges are installed in order of black (A), yellow (B), cyan (C), and magenta (D) from the top as shown in the figure.
d. When installing or removing the toner cartridges, be sure to place paper on the transfer belt of the ETB unit to protect the belt.
e. Do not place any object on or touch the transfer belt (A) of the ETB unit. The transfer belt of the ETB unit is supplied with a function that cleans itself, therefore, do not clean the belt even when the toner is on it. If the ETB unit is broken or transfer belt is damaged, this may result in misfeeds or deterioration in print quality.
f. Do not touch the high-voltage contact (A) shown in the figure, as this may result in damage to the printer.
g. Keep the protective bag for the toner cartridge. It may be required after taking out the toner cartridge for printer maintenance.
h. Pull out the sealing tape completely from the toner cartridge. If any tape remains in the toner cartridge, this may result in poor print quality.
i. When pulling out the sealing tape, be careful not to hold the drum protective shutter (A) with your hands.
j. Be sure to install the toner cartridge by pushing it firmly. If the toner cartridges are not installed firmly, this may result in deterioration in print quality.
k. When removing the paper, be careful not to touch or damage the transfer belt of the ETB unit.
l. Do not leave the front cover open for a long time after installing the toner cartridge.
NOTE
a. For details on how to handle a toner cartridge, see "Precautions for handling toner cartridges" in Related Information at the end of this page.
b. The packing materials may be changed in form or position to be placed, or may be added or removed without notice.