Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)

Last Updated : 10-Oct-2013
Issue Number : 8201969300

Solution

[ Phenomenon ]

If the printer driver is installed in Windows 8, and if you upgrade Windows 8 to Windows 8.1 while keeping the driver installed, you may experience the following phenomenon after the upgrade:

The printer status is not displayed on the PC (for example, it is not indicated on the PC if a paper jam occurs or if an ink tank is getting empty).

[ Solution ]

Uninstall the applicable driver, and re-install it.