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    [Protected] is displayed and images cannot be erased (PowerShot SX400 IS / PowerShot SX520 HS)

    24-Jul-2014
    8202107900

    Solution

    Protected images cannot be erased using the camera’s erasure function. To erase them this way, first cancel protection.
    IMPORTANT
    • The position and shape of the operation buttons, screens displayed, and setting items may differ according to the model you use.

    Unlocking All Images at Once
    1. Press the camera's <> button to turn it on.

    2. Press the <MENU> button.

    3. On the [Playback] () tab, press the <><> buttons to choose [Protect], and then press the <> button.





    4. Press the <><> buttons to choose [Unprotect All Images], and then press the <> button.



    5. Press the <><> buttons to choose [OK], and then press the <> button.



    All protected images will be unlocked.

    Unlocking Images Individually
    1. Press the camera's <> button to turn it on.

    2. Press the <><> buttons to choose the protected image you want to unlock. (The [ ] icon appears on protected images.)



    3. Press the <> button.

    4. Press the <><> buttons to choose [ ], and then press the <> button.



    5. The [ ] icon will disappear and the image will be unlocked.
    • To unlock other images, repeat steps 2-4.

    Erasing Images
    IMPORTANT
    • Be careful when erasing images, because they cannot be recovered.

    1. Press the camera's <> button to turn it on.

    2. Press the <><> buttons to select the image you want to erase.

    3. Press the <> button.

    4. Press the <><|G0099807||3]]> buttons, choose [ Erase], and then press the <> button.



    • To cancel erasure, press the <><> buttons to choose [Cancel], and then press the <> button.

    5. The current image is now erased.