The application software cannot be installed

    04-Jun-2015
    8202368200

    Solution

    If you cannot install the application software, please confirm the OS installed on your computer.

    Check the computer’s operating system



    Check whether the OS (Operating System) on your computer satisfies system requirements for installing the software. If you are using Windows, also check the Service Pack version.
    The following operating systems meet the software system requirements:
    • Windows 8/8.1
    • Windows 7 SP1
    • Mac OS X 10.10
    • Mac OS X 10.9
    • Mac OS X 10.8