Uninstalling the Printer Driver
19-Feb-2018
8203908600
Solution
This explains the procedure for uninstalling a driver. There are two methods for uninstalling: starting the uninstaller from Windows, and using the uninstall file.
PrerequisitesConfirm that the following conditions are satisfied. Complete the preparation operations.
- Driver Installation
- The driver to be uninstalled was not installed using WSD
- Drivers installed using WSD must be uninstalled from [Devices and Printers], [Printers and Faxes], or [Printers]. For Windows 10, uninstall from [Settings] > [Devices] > [Printers & scanners] > [Printers].
- When starting the computer, log on as a member of Administrators.
- [Desktop] screen display (when using Windows 8/8.1/Server 2012/Server 2012 R2)
Procedures
To Uninstall Using the Uninstaller1. Start the uninstaller of the driver.
- In Windows 10/Server 2016:
1-A-1. Display [Settings] > [System] > [Apps & features].
1-A-2. Select the driver you want to uninstall → click [Uninstall].
- In operating systems other than the above:
1-B-1. Display [Control Panel] > [Programs] > [Uninstall a program].
1-B-2. Select the driver you want to uninstall → click [Uninstall/Change].
2. Select the name of the device you want to uninstall → click [Delete].
[Cleanup]: Click this to simultaneously delete all files and registry information relating to all of the drivers displayed in the list, not just the selected driver. Click [Delete] to perform a normal uninstallation of the driver.
3. If the confirm deletion message is displayed, click [Yes].
4. In the [Delete Printer] screen, click [Exit].
To Uninstall Using the Uninstall FileYou can uninstall a driver with the uninstall file in the supplied CD-ROM or the installation folder.
*Specify the folder for your language in [xxxx].
1. Double-click [UNINSTAL.exe] stored in the following folder.
- For UFR II
32-bit version: UFRII\[xxxx]\32BIT\misc
64-bit version: UFRII\[xxxx]\x64\misc
- For PCL
32-bit version: PCL6\[xxxx]\32BIT\misc
64-bit version: PCL6\[xxxx]\x64\misc
- For PS
32-bit version: PS3\[xxxx]\32BIT\misc
64-bit version: PS3\[xxxx]\x64\misc
2. Go to 3. of "To Uninstall Using the Uninstaller."
It is recommended that you use the Installer to uninstall an unnecessary driver.
IMPORTANT
- When you upgrade a driver, you can overwrite the old driver with a newer one. Uninstalling the driver is not required before the upgrade.
1. Click the [Print & Scan]/[Printers & Scanners] icon in [System Preferences].
2. Select the printer you use, then click [-].
3. Delete the printers that are registered, then close the [Print & Scan]/[Printers & Scanners] dialog box.
4. Open Finder application of your macOS.
5. Select [Go] → [Go to Folder] from the menu bar.
6. Enter the following folder locations, click [Go], then delete the files and folders.
- Delete Example: You can delete files and folders by dragging them to the [Trash] icon in the Dock.
| Location | Files and folders to delete |
|---|---|
| /Library/Printers/Canon/ | CUPS_Printer or CUPSPS2 |
| /Library/Printers/PPDs/Contents/Resources/ | CNPZU****ZU.ppd.gz or CNMC****S2.ppd.gz |
Where *** indicates a character string that represents the printer model. REFERENCE
When the [Authenticate] dialog box is displayed
- Enter the administrator's name and password, and then click [OK].
7. Close all open windows.
8. Restart your computer.
The printer driver is uninstalled.